I’m working on a site redesign, so I’m reviewing a lot of other Web sites’ designs right now, and re-reading Nielson & Tahir’s Homepage Usability, and here’s what I notice about the state of Web design:
We’re all trying to be Amazon. Or Yahoo, or CNN, or any of the other 800-pound gorillas in the Web [...]

I was speaking with my boss yesterday about a redesign we’re planning. I was pointing out the need to survey our key users, so that we could set and validate our design goals. “Art is very subjective,” sez I. “Some people like one thing, others like another. With this redesign, I need to be able [...]

Lately, I’ve been seeing a downward trend in information delivery, both literally and figuratively. The text on Web pages is getting smaller and smaller, and it’s gotten pretty annoying. I’ve got pretty good eyes, thanks to the wonders of contacts, but even I’m having to squint to see what’s on the page anymore.
It’s especially bad [...]

This morning, I’m reminded that the weakest link of a multi-publisher Web site is… people.
I’m restoring a site because another publisher accidentally overwrote the site’s Home Page, which orphaned the entire site. Of course, this happens when all your main pages for subfolders are named the same (typically index.html or default.htm) and the publisher uses [...]

Yes, I’m afraid it’s true. I’m setting up the soapbox, and get ready for some shoutin’. Just what we all need, right? Yet another blog from yet another so-called expert — in this case, on all things Webbish.
Thing is, I work in Web space all day long, and sometimes all night too, and I [...]