As Web sites become more crucial to a company’s marketing and visibility, good site design is becoming critical to the long-term success of a site. (Some would say it always has been critical, but let’s not get lost in that point just now…). Problem is, as sites are being more heavily designed, navigation generally suffers. [...]

Be careful to use key words that are simple and clear for your visitors. Web site visitors don’t really read — they scan. Usually, they look for highlighted text and other noticeable keywords that give them quick clues to 1) “What’s on this page” and 2) “What can I do from here?” The trick is [...]