I’ve had a few projects recently where an existing site need a lot of help in a lot of areas: poorly organized, ineffective design, hardware or programming problems, inconsistent integration of various services, etc.
Problem is, design is visual, and clients get that. So they know they want a new design. The other things are harder [...]

I’ll be brief here, but here’s the setup: this past fall I hired a bunch of freelancers for various things, which means they had various skill sets, and I paid them according to the market value for the services they provided. I got mixed results — some excellent, some really bad, and some mixed — [...]