This morning, because a client had to let their tech person go, I spent three hours changing all their passwords. Email passwords. Web hosting account logins. Database logins for various WordPress sites.  It’s the tech equivalent of changing the locks. In one case, we had to create a new Web hosting account and move the [...]

Below is an email thread of my communication regarding a really bad user workflow. I need to point out, this is not sour grapes — I understand slim odds of winning anything of value. I’m mad that someone at Noah’s approved this. Here’s the summary: winning is not “instant,” there’s too much data mining, and [...]