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	<title>Free Web Site Advice &#187; Rants</title>
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	<description>Advice and Commentary on Web Site Issues</description>
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		<title>Noah&#8217;s Bagels Contest Fail</title>
		<link>http://www.brianwold.com/free/2010/11/03/noahs-bagels-contest-fail/</link>
		<comments>http://www.brianwold.com/free/2010/11/03/noahs-bagels-contest-fail/#comments</comments>
		<pubDate>Wed, 03 Nov 2010 23:22:38 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=367</guid>
		<description><![CDATA[Below is an email thread of my communication regarding a really bad user workflow. I need to point out, this is not sour grapes &#8212; I understand slim odds of winning anything of value. I&#8217;m mad that someone at Noah&#8217;s approved this. Here&#8217;s the summary: winning is not &#8220;instant,&#8221; there&#8217;s too much data mining, and [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Art &amp; Communication in Different Mediums</title>
		<link>http://www.brianwold.com/free/2010/09/17/art-communication-in-different-mediums/</link>
		<comments>http://www.brianwold.com/free/2010/09/17/art-communication-in-different-mediums/#comments</comments>
		<pubDate>Fri, 17 Sep 2010 19:50:06 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=360</guid>
		<description><![CDATA[&#8220;Hey, B, we&#8217;ve just finished the poster for our big event&#8230;. so I&#8217;m going to have the artist send it over to you to put on the Web site, okay?&#8221; Sure, no problem. Your 20-inch by 40-inch, glossy, paper-printed poster is going to look great on the Web site. It&#8217;ll be 3% of its original [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Subtext of a Web Site: or, is that really the impression you want to give?</title>
		<link>http://www.brianwold.com/free/2010/06/11/the-subtext-of-a-web-site-or-is-that-really-the-impression-you-want-to-give/</link>
		<comments>http://www.brianwold.com/free/2010/06/11/the-subtext-of-a-web-site-or-is-that-really-the-impression-you-want-to-give/#comments</comments>
		<pubDate>Fri, 11 Jun 2010 22:39:22 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=346</guid>
		<description><![CDATA[Business owners: your Web site might be talking behind your back. People naturally infer things from design, and the same holds true for your Web site. Example 1: I was visiting a Web site recently for a company that is supposedly all about networking: connecting people with other people. But their Web site sends a [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Little Things that Don&#8217;t Make it In the Quote</title>
		<link>http://www.brianwold.com/free/2010/05/10/little-things-that-dont-make-it-in-the-quote/</link>
		<comments>http://www.brianwold.com/free/2010/05/10/little-things-that-dont-make-it-in-the-quote/#comments</comments>
		<pubDate>Tue, 11 May 2010 02:47:13 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Business & Strategy]]></category>
		<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=339</guid>
		<description><![CDATA[For my clients, I do a lot of little stuff for free. Sometimes the client notices, sometimes they don&#8217;t. For example, I was reviewing the old Web site for a new client today, and I noticed that the folks who built their old site never put in a &#8220;favicon.&#8221; (That&#8217;s the little icon that shows [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Please wait while the stupid page loads</title>
		<link>http://www.brianwold.com/free/2010/04/26/please-wait-while-the-stupid-page-loads/</link>
		<comments>http://www.brianwold.com/free/2010/04/26/please-wait-while-the-stupid-page-loads/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 02:13:00 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=335</guid>
		<description><![CDATA[Ok, need your opinions on this: do you mind waiting for heavy Web pages to load? It kinda drives me nuts (see Please Wait&#8230;Loading&#8230;), but maybe the rest of you don&#8217;t mind. Today I was on M&#38;Ms Web site, to vote for Orange as my favorite color (poor Eric K, he&#8217;s in last place right [...]]]></description>
		<wfw:commentRss>http://www.brianwold.com/free/2010/04/26/please-wait-while-the-stupid-page-loads/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
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		<title>Web Stats, Redesigns and Continuity</title>
		<link>http://www.brianwold.com/free/2010/04/02/web-stats-redesigns-and-continuity/</link>
		<comments>http://www.brianwold.com/free/2010/04/02/web-stats-redesigns-and-continuity/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 00:42:34 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>
		<category><![CDATA[Technologies & Tools]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=333</guid>
		<description><![CDATA[A client recently launched a new Web site that had been designed by a volunteer agency, but has asked me to stay involved to help with technical issues. The new site looks and works fine, except for some poor front-page communication, but under the surface&#8230; The other guys put a different Google Analytics code into [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>When Good Customer Service Goes Bad</title>
		<link>http://www.brianwold.com/free/2010/02/17/when-good-customer-service-goes-bad/</link>
		<comments>http://www.brianwold.com/free/2010/02/17/when-good-customer-service-goes-bad/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 02:50:24 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=292</guid>
		<description><![CDATA[Two separate customer service issues today&#8230; both drove me a little nuts. Rant #1: Endless voice prompts. Called PayPal in regards to a transaction. After entering my account info, I get dumped into the voice prompting system &#8212; &#8220;you can say, &#8216;payments,&#8217; &#8216;account issues,&#8217; or &#8216;refunds.&#8217;&#8221; Aha&#8230; I&#8217;ve been in this trap before, and I [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Renewing Domain Names</title>
		<link>http://www.brianwold.com/free/2010/01/16/renewing-domain-names/</link>
		<comments>http://www.brianwold.com/free/2010/01/16/renewing-domain-names/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 20:00:53 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Business & Strategy]]></category>
		<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/?p=228</guid>
		<description><![CDATA[Last night after hours I get a message from a client: &#8220;Hey, my domain name is expiring tomorrow. Can you take care of that for me? Thanks.&#8221; Umm, thanks indeed. Thanks for missing the half-dozen or so messages that you&#8217;ve already received in the past month telling you that your domain is expiring soon. Thanks [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WYSI(not)WYG</title>
		<link>http://www.brianwold.com/free/2009/04/08/wysinotwyg/</link>
		<comments>http://www.brianwold.com/free/2009/04/08/wysinotwyg/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 01:02:31 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>
		<category><![CDATA[Technologies & Tools]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/2009/04/08/wysinotwyg/</guid>
		<description><![CDATA[I&#8217;m in WYSIWYG hell&#8230; and I&#8217;m not alone. (For those who don&#8217;t know, What You See Is What You Get &#8212; the acronym is pronounced whizzy-wig &#8212; is a term for any visual HTML editor such as the ones in Web-based email editors, blogs or content management systems. It&#8217;s supposed to let you do basic [...]]]></description>
		<wfw:commentRss>http://www.brianwold.com/free/2009/04/08/wysinotwyg/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Good Passwords Matter</title>
		<link>http://www.brianwold.com/free/2009/03/31/good-passwords-matter/</link>
		<comments>http://www.brianwold.com/free/2009/03/31/good-passwords-matter/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 17:36:13 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Rants]]></category>
		<category><![CDATA[Technologies & Tools]]></category>

		<guid isPermaLink="false">http://www.brianwold.com/free/2009/03/31/good-passwords-matter/</guid>
		<description><![CDATA[Thirty-six seconds. That&#8217;s how long it took to crack my password a few years ago. Years back, the IT guys at a company where I worked called me to ask if they could use my account passwords to run a test. They wanted to try to hack an account on the system, to test their [...]]]></description>
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